Fundamentals of working with Samsung Pay. How to install and set up Samsung Pay

Fundamentals of working with Samsung Pay. How to install and set up Samsung Pay
Fundamentals of working with Samsung Pay. How to install and set up Samsung Pay
01.10.2019

Contactless payment technologies based on the NFC radio signal or magnetic field have been working for several years. Another way to pay for goods is offered by Samsung Electronics together with Sberbank. The article highlights the most FAQ and answers about the Samsung Pay service in Sberbank.

How does Samsung Pay work?

Which Sberbank cards can be connected to Samsung Pay?

Samsung Pay supports the following Sberbank debit and credit cards:

Debit:

    World MasterCard Elite Sberbank 1,

    MasterCard World Black Edition Premier,

    World MasterCard "Gold",

    MasterCard Platinum,

    mastercard gold,

    MasterCard Standard,

    MasterCard Standard Contactless,

    MasterCard Standard with individual design,

    Youth card MasterCard Standard,

    Youth MasterCard Standard card with individual design.

Credit:

    mastercard gold,

    MasterCard Standard,

    Youth card MasterCard Standard.

Video: How Samsung Pay works and why it's convenient:

How to connect to Samsung Pay service?

Every owner compatible Galaxy smartphone can just open samsung app Pay and enter your Samsung account details to access all the features of the Samsung Pay service in Russia.

Where can I use Samsung?

You can pay for purchases through any payment terminals.

Do I need an internet connection to pay with Samsung Pay?

No, you don't need to be connected to the internet to pay for purchases in stores with Samsung Pay. Your device communicates with the terminal using NFC and MST contactless technologies.

Which Samsung Galaxy phones work with Samsung Pay?

Samsung Pay is available in Russia to users of the following smartphone models samsung galaxy:

    Samsung Galaxy S7 (SM-G930F)

    Samsung Galaxy S7 edge (SM-G935F)

    Samsung Galaxy S6 edge+ (SM-G928F)

    Samsung Galaxy Note 5 (SM-N920C)

    Samsung Galaxy A7 2016 (SM-A710F)

    Samsung Galaxy A5 2016 (SM-A510F)

    Samsung Galaxy S6 edge (G920F) - NFC only, see note below.

    Samsung Galaxy S6 (G925F) - NFC only, see note below.

    Samsung Galaxy A7 2017 (SM-A720F)

    Samsung Galaxy A5 2017 (SM-A520F)

    Samsung Galaxy A3 2017 (SM-A320F)

Since the Samsung Galaxy S6 smartphone model is not equipped with Samsung MST technology, payment for goods and services with Galaxy S6 and S6 edge via Samsung Pay service available only on terminals contactless payment.

Samsung Galaxy S7 and S7 edge, Galaxy S6 edge+, Galaxy Note5 smartphones and smartphones samsung medium of the Galaxy A5 (2016) / A7 (2016) price segment support contactless payment and are compatible with chip or magnetic stripe payment terminals.

How much does Samsung Pay cost?

Sberbank customers do not pay a commission for payments through the service - it is absolutely free.

How convenient is the Samsung Pay service for a Sberbank client?

Now you can not be afraid that you left your wallet at home, and also that they can steal a bank card. To make a payment, you need the fingerprint of the owner of the smartphone and nothing else!

How is Samsung Pay secure?

No data is stored on your smartphone; only the so-called token is stored there - a special key or payment system. Even the interception of this token does not allow fraudsters to obtain any information about the card.

Benefits of Samsung Pay

Chapter Samsung Mobile in Russia Arkady Graf:

"We are confident that Sberbank customers can appreciate the benefits of the Samsung Pay payment service - it is simple, secure and versatile."

There are more than one and a half million payment terminals in Russia, but only 20,000 support the NFC service. all that is, all work with standard magnetic plastic cards.

Samsung Pay supports both types of payment terminals thanks to MST technology. This means that you can pay anywhere except for machines with old version BY.

Samsung Pay allows you to pay for purchases using a magnetic secure transfer, so Samsung Pay works on any terminals.

Samsung Pay allows you to pay for purchases using a magnetic secure transfer, so Samsung Pay works on any terminals.

Samsung Pay is safe: A token is used instead of a card number during payment - your data is securely encrypted
Samsung Pay is accepted everywhere: you can use it to pay anywhere that accepts bank cards

Instructions for working with Samsung Pay

  1. Open the Samsung Pay app, press the start button, select the fingerprint or digital pincode identification method.
  2. Add card details, accept the agreement with the Sberbank policy and Samsung rules. Well, press SMS to confirm registration in the system.
  3. Enter the received code in the Special field and add your signature. Stylus or finger.
  4. You can add the map to your favorites. There is a limit of 10 bank cards on one smartphone.

How do I pay for in-store purchases with Samsung Pay?

Launch the Samsung Pay app using any of the following methods:

    swipe up from the bottom on the lock screen,

    swipe from bottom to top on the inactive screen,

    swipe up from the bottom of the home screen,

    or tap the Samsung Pay icon on the screen.

  1. On the screen of your Samsung smartphone, you will see your cards connected to the Samsung Pay service. Select the card you will pay with. Log in with your fingerprint by placing your finger on the scanner, or enter the application password (PIN code).
  2. Bring your Samsung smartphone to the payment terminal. If the cashier asks you to enter a PIN code, enter the PIN code of a plastic bank card, and if the cashier asks you to sign, put your signature.
  3. You will receive a receipt just like a normal card payment. And to your number phone will come SMS-notification about the completed transaction.

Attention! Keep your password secret and don't let anyone, not even your family members, enroll your fingerprints linked to your Samsung Pay gadget.

What is Samsung Pay?

Samsung Pay is a convenient, fast and secure payment service. It allows you to add up to 10 bank cards and pay for purchases using a smartphone in magnetic stripe and NFC terminals, pay in online stores and applications, and also make money transfers using a token.

What is the main advantage of Samsung Pay?

Thanks to its proprietary MST (Magnetic Secure Transmission) technology, Samsung Pay is accepted for payment wherever you can pay for a purchase with a regular bank card using contactless technology or a magnetic stripe.

Which devices support Samsung Pay?

  • Samsung Galaxy S9 | S9+
  • Samsung Galaxy S8 | S8+
  • Samsung Galaxy S7 | S7
  • Samsung Galaxy S6+
  • Samsung Galaxy S6 | S6 Edge (NFC only)
  • Samsung Galaxy Note9
  • Samsung Galaxy Note8
  • Samsung Galaxy Note5
  • Samsung Galaxy A9 (2018) | A7 (2018) (NFC only)
  • Samsung Galaxy A8 | A8+
  • Samsung Galaxy A6 | A6+ (NFC only)
  • Samsung Galaxy A7 (2017) | A5 (2017) | A3 (2017)
  • Samsung Galaxy A7 (2016) | A5 (2016)
  • Samsung Galaxy J6+ | J4+ (NFC only)
  • Samsung Galaxy J7 (2017) | J5 (2017)
  • Samsung Gear S3 classic | frontier *
  • Samsung Gear Sport (NFC only)*
  • Samsung Galaxy Watch (NFC only) *

* Learn more about Samsung Pay support on wearables

to support Samsung service Pay devices Gear S3, Gear Sport and Galaxy Watch can be tethered to a Samsung smartphone next model: Galaxy S9 | S9+, Galaxy S8 | S8+, Galaxy S7 edge | S7, Galaxy S6 Edge+, Galaxy S6 | S6 Edge, Galaxy S5 | S5 mini, Galaxy S4 | S4 Active | S4 mini , Galaxy Note9 | Note8 | Note5 | Note Edge| Note4 | Note3 Neo | Note3, Galaxy A9 (2018) | A7 (2018), Galaxy A8 | A8+, Galaxy A6 | A6+, A7 (2017) | A5 (2017) | A3 (2017), Galaxy A7 (2016) | A5 (2016) | A3 (2016), Galaxy A7 (2015) | A5 (2015), Galaxy J6+ | J4+, Galaxy J7 (2017) | J5 (2017) | J3 (2017) | Galaxy J5 | J7 (2016) | Galaxy J5 (2016) | J3 (2016), Galaxy J5 (2015), Galaxy Alpha, Galaxy E5, Galaxy Grand 2, Galaxy Mega 6.3, or to a smartphone with an operating Android system 6.0 and higher, compatible with Galaxy Wearable (Samsung Gear) version 2.2.17022862 and higher, with a screen resolution of more than 800x480 and at least 1.5 Gb of RAM. Smartphone compatibility with Samsung Pay on Gear S3, Gear Sport, and Galaxy Watch depends on specifications a particular type of product and software, set by the user. This list of conditions is not exhaustive.

Will Samsung Pay work on previous models that have NFC? (S5, S4, S3, Note 4, etc.)

I bought a smartphone in another country. Will Samsung Pay work in Russia or Belarus?

Samsung Pay is available on Samsung Genuine Products for Domestic Distribution Russian Federation and the Republic of Belarus.

What cards can be added to Samsung Pay in Russia?

Bank mastercard Visa World
Bank Avangard ✓ ✓
Bank Agroros ✓ ✓
ATB ✓
AK BARS Bank ✓ ✓
Almazergienbank ✓ ✓
Alfa Bank ✓ ✓ ✓
Payment card "Beeline" / RNKO "Payment Center" (LLC) ✓
BINBANK ✓ ✓
JSC "BCS Bank" ✓
RRDB Bank (JSC) ✓ ✓
PJSC Vozrozhdenie ✓
CJSC Bank Vologzhanin ✓
Bank Vostochny ✓
VTB Bank (PJSC) ✓ ✓
Gazprombank ✓ ✓
Gazenergobank ✓
Devon-Credit Bank ✓
PJSC "Zapsibcombank" ✓
Bank ZENIT ✓ ✓
QIWI Bank (JSC) ✓
LLC CB "KOLTSO URAL" ✓
Credit Europe Bank ✓
JSC "Credit Ural Bank" ✓ ✓
AKKSB "KS BANK" (PJSC) ✓
Payment card "Corn" / RNKO "Payment Center" (LLC) ✓
PJSC "Kurskprombank" ✓
MegaFon / Bank Round ✓
Moscow Industrial Bank ✓ ✓ ✓
ICD ✓ ✓ ✓
MTS Bank ✓ ✓
Bank "Neiva" ✓
ORBANK ✓
Bank opening" ✓ ✓ ✓
Post Bank ✓ ✓
PJSC JSCB "Primorye" ✓
PJSC SKB Primorye "Primsotsbank" ✓ ✓
Promsvyazbank ✓ ✓
JSC Bank PSCB ✓
Raiffeisenbank ✓ ✓
Rocketbank ✓
RosDorBank ✓ ✓
RosEvroBank (PJSC Sovcombank) ✓ ✓
JSC Rosselkhozbank ✓ ✓ ✓
Russian Standard Bank ✓
Bank "Saint-Petersburg" ✓ ✓
Sberbank ✓ ✓
PJSC JSCB "Svyaz-Bank" ✓
SDM-Bank (PJSC) ✓
Citibank ✓
SKB-bank ✓
Bank "Snezhinsky" JSC ✓
PJSC Sovcombank ✓ ✓
Bank SOYUZ (JSC) ✓ ✓
Stavropolpromstroybank ✓ ✓
Surgutneftegazbank ✓
Tinkoff Bank ✓ ✓
Dot ✓
JSC "TROIKA-D BANK" (Alma Bank) ✓
JSC URALPROMBANK ✓
Bank URALSIB ✓ ✓ ✓
LLC CB "Uralfinance" ✓
Ural Bank for Reconstruction and Development ✓ ✓
JSC "Bank Finservice" ✓
Home Credit Bank ✓ ✓
PJSC CB Center-Invest ✓
JSCB "CentroCredit" ✓
Chelindbank ✓ ✓
Chelyabinvestbank ✓ ✓
CB "Energotransbank" (JSC) ✓ ✓
Yandex money ✓

What cards can be added to Samsung Pay in Belarus?

You can add cards from the following partners to Samsung Pay:

When will there be support for this or that bank, this or that payment system?

detailed information Banks and payment systems whose cards can be added to Samsung Pay is available on the page and in the notification "Which cards are supported" in the application in the "Notifications" menu.

If your Bank is not listed, please contact the Bank's customer service for information about Samsung Pay support.

What fees does Samsung withhold when making transactions with Samsung Pay?

Samsung does not charge any fees for using the service and making transactions.

How to remove Samsung Pay?

Samsung Pay can only be completely removed on S9|S9+, S8|S8+, Note 9, Note 8, A8|A8+, A6|A6+. On other devices, Samsung Pay cannot be removed (you can turn off notifications from this application).

Samsung Pay Security

Why is Samsung Pay secure?

Your card details are not stored on your device or Samsung servers. Instead of a real card number, when paying, a special digital code is used, generated randomly - a token.

Each transaction is necessarily confirmed by your fingerprint, iris or application PIN - only you can make purchases.

Built-in Samsung Knox security keeps your data safe no matter what. operating system on the device and blocks access to Samsung data Pay when malware is detected, Root rights or unofficial firmware.

Does Samsung Pay have access to a bank account?

No. Samsung Pay does not have access to bank account.

Your card information is not stored in Samsung Pay on your device or on Samsung servers. Only card token data is used to make transactions.

I forgot my Samsung PIN. How to recover?

The app PIN cannot be recovered for security reasons. If you forgot your Samsung Pay PIN:

  1. Clear the data of the "Samsung Pay" app. All payment data will be deleted from the smartphone.
  2. Sign up for Samsung Pay again.
  3. Re-add your payment cards (to do this, you will need to re-pass the card verification using the code from the SMS from the Bank).

What can you do if your smartphone is stolen or lost?

If your device is lost or stolen, your payment information will be protected: for every transaction with Samsung Pay requires user verification with a fingerprint, iris, or app PIN. You can also block or delete all data from the device (including Samsung Pay data) through the service.

*The device must first have the " Remote control» (Settings - Lock screen and security - Find my phone).

Will information from Samsung Pay (card data, etc.) remain if the device is reset?

No. If you reset the settings, all data from Samsung Pay will be deleted.

Non-original firmware is installed on the smartphone or root rights have been obtained. Will Samsung Pay work?

No. Samsung Pay is a payment service that must securely protect payment data. The built-in Samsung Knox security system ensures data protection regardless of the operating system on the device, and blocks access to Samsung Pay data when malware, root rights or unofficial firmware are detected.

Launching Samsung Pay for the First Time and Adding a Card

How to start using Samsung Pay on your smartphone?

  1. Update your smartphone firmware to the latest version.
  2. Find the Samsung Pay app in the menu and launch it.

    3. If the app is not on your smartphone, find it in Galaxy Apps and install it.

    If there is no such app in Galaxy Apps:

    a) perhaps your smartphone is not intended for the Russian or Belarusian market;

    Samsung Support.

    c) the smartphone does not support Samsung Pay.

    The list of devices compatible with the service can be found on the website in the section "Which devices work with Samsung Pay".

  3. Sign in to Samsung Pay with your account Samsung account and accept the Terms of Service. Then click "Start".
  4. Set up a convenient verification method for you (by fingerprint, iris or application PIN) to confirm payments.

How to add a card to Samsung Pay on a smartphone?

  1. On the Payment screen, click the Add Card button.
  2. Scan the card using your smartphone's camera (or enter its details manually). Accept the Bank's Terms of Service.
  3. Click on the SMS button to check the Bank's cardholder. A one-time code will be sent to the phone number linked to your card in the Bank via SMS. Enter the code and click Submit.
  4. Enter your signature with your finger or stylus. Map added! Up to 10 payment cards can be added to one device.

A signature may be required if the cashier at the store wants to compare the signature on the card and on the receipt.

How to start using Samsung Pay on Samsung wearables

  1. Connect your device to a compatible smartphone in mobile application Galaxy wearable.
  2. On Galaxy Wearable, click Open Samsung Pay, sign in to Samsung Account, and click Add Card.

    3. If Galaxy apps Wearable is not on your smartphone, find it in Galaxy Apps and install it.

    If the "Payment" section does not appear in Galaxy Wearable:

    a) perhaps your device is not intended for the Russian or Belarusian market;

    For details on supporting Samsung Pay on your device, please contact Samsung Support.

    b) the smartphone has non-original firmware;

    To learn more about Samsung Pay support on Samsung wearable devices, visit the website under Which devices work with Samsung Pay.

  3. Set up a PIN code screen lock on your device.
  4. Open Samsung Pay on your device by holding the back key. Click Add Card.
  5. On a smartphone in Galaxy Wearable, scan a bank card (or enter its data manually), accept the Bank's Terms of Service and go through the verification by the code from the SMS from the Bank
  6. Map added! Up to 10 payment cards can be added to a wearable device.

What is the default card in Samsung Pay?

Samsung Pay does not have a card by default. Swipe up from the bottom of the screen to select a card - the card you last used or viewed will appear.

What to do if the card has been reissued?

Delete old map and add the reissued card.

Map not added. What to do?

Please make sure you are adding a supported bank card and payment system.

Detailed information about Banks and payment systems whose cards can be added to Samsung Pay is available on the page and in the notification "Which cards are supported" in the application in the "Notifications" menu.

If the card is supported, please contact the Bank and check if there are any restrictions for using this card in the Samsung Pay service. If there are no restrictions, but the error persists, contact Samsung Support.

Can I add a card to Samsung Pay from the Bank's mobile app?

Yes. At the same time, you will not need to enter the full details of the card in the Samsung Pay application to add it. In the Bank application in the card menu, click the "Add to Samsung Pay" button and accept the Bank's Terms of Service. Map added!

On this moment The following banks support this feature:

How to pay with Samsung Pay

How to pay with a Samsung Galaxy smartphone?

  1. Swipe up from the bottom of the screen to select a card in Samsung Pay
  2. Log in with your fingerprint, iris or app PIN
  3. Bring your smartphone to the payment terminal

How to pay with Samsung wearables?

  1. Press and hold the back key to open Samsung Pay
  2. Select a map by rotating the bezel
  3. Click "Pay" and bring to the terminal

Pay at any terminal using Samsung technology MST can be done Samsung device Gear S3.

How do I pay with Samsung Pay in online stores and apps?

When placing an order in the online store* or in the store's mobile application**, click "Pay Samsung Pay", enter your Samsung Account and confirm the purchase on your smartphone (by fingerprint, iris or Samsung PIN pay).

*The web page of the online store can be opened on any device (smartphone or computer) in any browser. Confirmation of online purchases is only available on smartphones compatible with Samsung Pay.

**Only on a smartphone with activated Samsung Pay.

The list of online stores and apps that support payment with Samsung Pay will expand in the near future.

Do I need to be connected to the internet to use Samsung Pay?

Internet connection is required only for adding a card to the application, making online purchases and money transfers. To pay at payment terminals in retail outlets, the Internet is not required on the device.

How to view purchase history in Samsung Pay?

Samsung Pay displays the last 10 purchases. To view it, select a map from the list and open it.

The display of information about completed purchases in the Samsung Pay transaction history depends on the data received in the notification from merchants and the payment system (provided that the device is connected to the Internet).

Can I use Samsung Pay abroad?

Cardholders of Samsung Pay partner banks in Russia and Belarus can make purchases in any country in the world where bank cards of Mastercard and Visa payment systems are accepted for payment.

The possibility of international purchases depends on the Issuing Bank. Before traveling abroad, check with your Bank to see if card payments with Samsung Pay can be made abroad.

How do I return a purchase if I used Samsung Pay?

Return of purchases occurs in the same way as with regular purchases - in accordance with the laws of the Russian Federation or the Republic of Belarus and the rules of the store. To return a purchase, you must contact the store.

To return a purchase made with a card token using Samsung Pay, you must use the same card token.

If you need a written application with a bank card number for a refund, then enter the number of the bank card that is linked to Samsung Pay.

Money transfers in Samsung Pay

How to make a money transfer from card to card in Samsung Pay?

  1. Swipe up from the bottom of the screen to open Samsung Pay
  2. Select a card and click the "Money Transfers" button
  3. Specify the recipient by phone number from the contact list or manually (or enter full number recipient's cards)
  4. Enter the transfer amount and a message for the recipient
  5. Accept the Terms of Service of the Money Transfer Operator and confirm the transfer using your fingerprint, iris or application PIN

The first time you use the service, you must agree to the Samsung Pay Money Transfer Terms of Service, then verify your phone number (using a one-time code via SMS).

The recipient does not need to be a Samsung Pay user.

The Samsung Pay Money Transfer service is only available on smartphones that are compatible with Samsung Pay. Transfers are made between Mastercard / Visa cards of Russian banks in rubles. To send a transfer, the smartphone must be connected to the Internet.

What does the Recipient need to do to accept a money transfer using Samsung Pay?

Receipt of a money transfer sent using Samsung Pay to the card number (Mastercard or Visa) of the Recipient occurs automatically. To receive a transfer, the smartphone must be connected to the Internet.

    If the recipient is a registered user of Samsung Pay Money Transfers, they will receive a push notification about the transfer, opening which the recipient will select the card token added to Samsung Pay to receive the transfer.

    To receive transfers to this card automatically, you need to check "Use this card to get default translations. You can change the card for receiving by default in the menu "Money transfers" - "Settings".

    If the Recipient does not have any payment cards added to Samsung Pay, upon receiving the transfer, the application will offer to add the first card to Samsung Pay.

    If the recipient is not Samsung user Pay, he will receive an SMS message from the Money Transfer Operator with a link, after which he will need to confirm the phone number and indicate the card number to receive.

    To receive transfers to this card automatically, on the transfer receipt confirmation web page, check the box "Remember the card, I agree with saving the data of subsequent transfers."

    To change the card for receiving the transfer, click "Change card" on the confirmation page for receiving the transfer and enter the number of the other card.

How to view the history and status of money transfers?

To see the history of current and completed transfers, enter the menu "Money transfers" - "History".

The transfer is displayed with the status "Incomplete" until it is accepted by the Recipient. After the Recipient confirms its acceptance, the transfer is displayed with the status "Sent" (or "Received" in Samsung Pay on the Recipient's device). The waiting period for confirmation of the Recipient is up to 5 days.

Confirmation of the completed transfer will also be displayed in the Bank's card account statement, in the Bank's SMS notification about transactions (if such a service is activated in the Bank with this card).

Can I cancel a money transfer sent to Samsung Pay?

Recipient's confirmation is required to complete the transfer. In this case, the amount on the Sender's card will be blocked until confirmation of receipt of the transfer by the Recipient. The waiting period for confirmation of the Recipient is up to 5 days.

If the transfer is canceled by the Sender, or after the confirmation period has expired, the transfer will be canceled and the transfer amount will be returned to the Sender's card. You can check with the Bank that issued your card for information on the timing of the return of the canceled transfer.

After the Recipient confirms receipt of the transfer, the Sender will see this transfer in the menu "History" - "Completed" with the status "Sent". It is not possible to cancel a completed transfer.

Additional features

How to add club cards to Samsung Pay?

You can add club cards with a barcode to Samsung Pay. Select "Club cards" on the Home page and click "Add". Then, select the club card you need from the list of cards, scan the barcode of the card or enter its details manually.

To use the added club card at the checkout, add it to the "Payment" section (in the "Menu" - "Settings" - " Fast access”), or select it from the “Club cards” list. When you click on the "Click to use" field, the barcode and card number will be displayed on the screen. Present the barcode (or card number) on the smartphone screen to be scanned at the checkout.

Can I select a financial product (loan, credit card, or deposit) in Samsung Pay and submit a request for it?

Yes, for this in the main samsung menu Pay, click "More" and select the category of services you are interested in ( credit card, credit, deposit).

You can choose the product that best suits your search criteria, or select other products from the list below (which can be sorted by bank). You can also compare products with each other.

After clicking the "Submit Application" button, you will be redirected to the web page of the organization (bank) that provides this financial product in order to fill out an application for it. You can get detailed information about the product by contacting the organization using the contact details indicated in the product details.

The Financial Services feature is available in the Samsung Pay app version 3.6.22 and later.

Information about active offers of organizations is provided and the transfer of applications to credit organizations is provided by IA Banki.Ru LLC.

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How Samsung Pay works - how to pay in a store with it

Progress does not stand still, now with the help of a phone you can not only take pictures, view mail, edit documents, but also pay for purchases in a store without the physical presence of a bank card. Which banks and phones work with this, and how to use Samsung Pay step by step (Sberbank as an example) will be described further.

Samsung Pay functions as an electronic wallet, if you have this application activated, then you do not need to carry your wallet with you on shopping, the beach, a walk, a lunch break, entertainment events, it is enough to have a phone and an appropriate program for payments (and a modern person almost never separates from his gadget).

Samsung Pay can pay on any device that accepts credit card payments. Payments can be made without the physical presence of a credit card using the following technologies:

  • NFC - contactless payment, almost all modern smartphone models are equipped with an NFC port, but not all terminals support this;
  • MST stands for Magnetic Secure Transfer, developed by Samsung. Smartphones create a magnetic field similar to that of a card's magnetic stripe.

Some users, having learned how Samsung Pay works, are initially skeptical about this payment method, calling it insecure, but the degree of data protection is very high:

  1. The application is authorized only by fingerprint or secret pin code, no one except the owner will be able to run it;
  2. The Samsung Knox security system is installed, which encrypts and protects user data from theft; if a virus enters the device, the application is automatically blocked;
  3. The application does not have access to a bank account, during the purchase there is no exchange of secret data, the card number replaces a special cipher - a token (it is new every time, it is generated by the bank randomly).

Why you should use the contactless payment service from Samsung:

  • To pay for goods and services, you do not need to carry money or a bank card;
  • Thanks to MST, the technology works in any store, restaurant, hotel, beauty salon and other places where there are terminals for paying with a plastic card;
  • Calculations are carried out without the Internet, which allows you to use the service in the metro and areas where there is poor coverage;
  • There is no additional fee for using the technology.

Which phones and cards support it

Almost all new Samsung models (released since 2017-2018) support this technology, except for budget models, also SamsungPay does not work on some models smart watch: gear s2 and gear s8.

What phones does Samsung Pay work on?

  1. Samsung Galaxy:
    • A3/A5/A7 (2017), A5/A7 (2016), A6/6+, A8/8+;
    • J5/J7 (2017);
    • S6/S6 Edge/S6 Edge+, S7/ S7 edge, S8/ S8+, S9/ S9+;
    • Note5, Note8, Note9;
  2. Smart watch: Gear S3 classic/frontier, Sport.

Why a service connection error may occur:

  • Some smartphones and watches only support NFC technology (S6/S6 Edge, Gear Sport);
  • The application can be installed on devices that are officially released for Russia or Belarus;
  • If root rights are installed on the device, the program will be blocked, even returning to the starting settings will not help.

Supported cards:

  1. MasterCard over 46 banks: Sberbank, Alfa, VTB24, Tinkoff, MTS, Russian Standard, etc.;
  2. Visa 33 banks: BINbank, Otkritie, YandexMoney, AK Bars, Gazprombank, etc.;
  3. WORLD: Bank Otkritie, KB Center-Invest, Rosselkhozbank, Chelindbank.

The list is constantly expanding, which banks support Samsung Pay can be checked at https://www.samsung.com/ru/apps/mobile/samsungpay/.

  • No more than 10 cards can be linked to one device;
  • The card must be issued in the name of the owner of the smartphone, as personal data is being identified.

Service activation

Samsung Pay how to use:

  1. The application is not installed by default, to activate it - you need to update Android (the Samsung Pay icon will appear automatically);
  2. Or you can download the installer apk file with Google Play;
  3. To use the program, you must have a Samsung account;
  4. Next, the application needs to be configured and payment cards added.

Software update process step by step:

  • Needed before starting good charging battery (>80%) and fast internet(>5 Mbps);
  • In the smartphone menu, you need to enter Settings / About device / Software update;
  • Next, you need to enable Refresh;
  • Download and install updated software;
  • The phone will reboot before starting the update.

How to register and get a Samsung account:

  1. Go to Settings / Cloud and accounts / Accounts;
  2. Click Add account;
  3. Click Samsung account;
  4. Next, select Create an account and enter: e-mail, password, city, full name;
  5. You agree to the terms of use and confirm;
  6. Activate your account via email.

How to install and configure

To be able to pay from your phone, you need to set a protection method and add payment cards to the program.

How to set up Samsung Pay:

  1. Launch the Samsung Pay app;
  2. Enter account information;
  3. Decide on the method of identification:
    • Come up with a secure pin code;
    • Put a fingerprint;
  4. Click on the + icon or card image to add payment details:
    • Photograph a card
    • Correctly fill in the fields manually;
  5. You agree with the rules;
  6. Confirm the actions with the code from the SMS message (it will be sent to the financial number);
  7. Next, you need to save the real signature - millet sign on the screen;
  8. The map is saved, if you use it often, you can add it to your favorites list.

How to pay with Samsung Pay

Making purchases with this application is not difficult - it can be done in three simple steps.

How Samsung Pay works:

  1. Spend. To open the application you need:
    • Swipe from bottom to top on an inactive or locked screen;
    • Make a swipe on the home page;
    • Press the service icon on the screen.
  2. Click. Sign in with your PIN or fingerprint. Select a card for payment.
  3. Touch. Bring the gadget to the pos-terminal. You may need to sign or enter the PIN code of the payment card. Important: the pin code from SamsungPay does not need to be entered anywhere other than the application.

If the operation was not completed, wait until the end of the process and start again.

In the application, you can also see the history of 10 card purchases.

Samsung Pay Frequently Asked Questions and Answers

How to reset your Samsung Pay password

If you have installed the service for a long time and have not used it, the question may arise: where can I get the PIN code to enter? But, for security reasons, it is not possible to recover the password to enter the application, you need to either remember it or clear the application data and re-register.

How to add a card to Samsung Pay

If you have a Sberbank card, then you can also add it through SberbankOnline:

  • Open SberbankOnline;
  • Open the map that interests you;
  • Click on Add to Samsung Pay, follow the system instructions.

You can add not only bank cards to the program, but also loyalty cards from retail chains:

  1. On home page application or in the section for adding cards, select Add a club card;
  2. Choose the desired retail chain from the list;
  3. Scan the barcode of the card or enter its number;
  4. If there is no outlet in the list, you can add it manually - take a picture of the bonus card and write down the name and number / barcode;
  5. Save the card, and you will no longer lose the possibility of accumulating bonuses if you forget it at home.

How to turn off Samsung Pay

You can turn off notifications in the following way:

  • Go to the program settings - click on the notification and hold your finger for a couple of seconds;
  • Opposite the word Notification, move the slider to the Off position. Or uncheck.

It is not possible to completely delete the application on all models (the function is available for S8/8+/9/9+, A8/8+, Note8):

  1. Go to Settings-Apps-Application Manager;
  2. Choose Samsung Pay (you may need to display system programs);
  3. In the Memory section, clear the cache;
  4. Go back and click Delete.

The technical process does not stand still. Everything is developing, including the banking sector and payment systems.


IN this material we will talk about how to install Samsung Pay, connect a card, pay for goods and services. Usage documentation, supported phone models.

What is Samsung Pay?

First of all, it is safe and convenient way pay for purchases using your Samsung smartphone. You can pay for purchases in stores that have the ability to accept payment via contactless technology (NFC), a bank card, and also using a magnetic stripe.

Download app

You can download Samsung Pay on the official app store" Play Market" by this link.

What phone models does Samsung Pay support?

Before downloading this application to your device, please note that it will work with the following models:

  1. Galaxy A5 (2016);
  2. Galaxy A7 (2016);
  3. Galaxy S 7 edge;
  4. Galaxy S 6 edge+;
  5. Galaxy S6 Edge (NFC contactless payment available since November 2016);
  6. Galaxy S7;
  7. Galaxy S6 (NFC only since November 2016);
  8. Galaxy Note 5.

What to do if your phone is not supported?

In the event that for some reason a Samsung smartphone does not support this payment service, you can do the following:

After some time, you will receive a notification when exactly the service will be available on your device.

How it works? Details

At the first stage, for correct operation payment system, you need to register and create an account Samsung entry. Then you need to create and verify a fingerprint. The next step is to create a PIN code for Samsung Pay.


Then you need to add your bank card. This can be done by scanning with a camera or by entering the data yourself. The bank must send a confirmation in the form of an SMS message with one-time password. In the window that appears, you need to put your signature.


The card will be fully registered in 10 minutes.


The last 4 digits should appear in the card information, as well as the 4-digit token number. Everything, now, using a mobile device, you can pay for purchases in stores.


Having chosen a card on which there is money, in order for the transaction to be successful, you need to put your finger on the “fingerprint” icon or enter a pin code for the Samsung Pay service. Next, bring your smartphone to the terminal to pay. If the purchase amount exceeds one thousand rubles, you will need to enter the PIN code of the bank card.

Which banks work with Samsung Pay

This service works with Mastercard cards of the following banks:

  1. "VTB 24";
  2. "ALFA BANK";
  3. "Raiffeisenbank";
  4. "MTS-Bank";
  5. "Russian Standard Bank";
  6. Yandex payment system.

Later the service will be available in other banks. Let us recall earlier Sberbank of Russia that it plans to soon connect the Samsung Pay service.

Samsung Pay Visa/Mastercard. What payment systems does it work with?

So far, the application works with Mastercard cards. Support for Visa cards will be implemented later. The payment service supports work with no more than 10 cards.


Before adding a card to the Samsung Pay payment service, it is important to make sure that the bank and the card support this system.

  1. Go to the application on your device and click "Start".

  2. Next, you need to set up a pin code or fingerprint. In the future, with their help it will be possible to confirm all purchases.

  3. In the case when a card is added for the first time, you need to click on its symbol. If this is not the first map added, then click "Add".

  4. Card data can be photographed or entered by hand. Then click "Next".



  5. Next, you need to accept the agreements of the bank and the payment service.



  6. After the agreement, an SMS message with a one-time number will be sent to the smartphone to confirm registration.

  7. The received combination of numbers from the SMS message must be entered in a special field, and then click "Send".

  8. Using a stylus or a finger, you need to put an electronic signature, then click “Finish”. Electronic signature may be required if the seller-cashier wants to compare it on the check and the card.

  9. After that, the card will be added to the payment service from Samsung. By the way, for one mobile device you can add only 10 bank cards.

Samsung Pay security and privacy

If you still think that using the payment service is not safe and scammers can somehow use it to withdraw Money, we hasten to dissuade you of this.


The fact is that there are three systems that protect personal information at once: tokenization, fingerprint verification and Samsung KNOX.

Tokenization

As soon as payment for purchases is made, the system randomly generates a token (a special digital code). At the same time, the user's personal information does not appear anywhere during the transaction.

Fingerprint transaction confirmation

This or that payment transaction cannot go through without your fingerprint. So, even if the smartphone is lost, it will be impossible for the finder to pay for purchases from someone else's smartphone.

Samsung KNOX

The security system inside the device is designed in such a way that it is able to prevent any third-party hacker attack. It continuously monitors smartphone vulnerabilities. Even if the smartphone can be infected malware, the card details will be securely encrypted inside the Samsung KNOX container.

At the end of September 2016, the Samsung Pay payment system became available in Russia, which is a safe and convenient mobile payment service? available to users Samsung Galaxy smartphones and MasterCard bank card holders. The Samsung payment system allows you to connect a bank card of one of the participating banks and use it to pay for purchases at all outlets equipped with terminals for accepting payments using contactless NFC technology.

Samsung Pay is a payment system that allows cardholders to make payments, but currently in Russia this mechanism is only available to MasterCard cardholders of some major Russian banks.

Which Russian banks work with Samsung Pay in Russia

As of autumn 2016, the Samsung Pay payment system works with the following Russian banking organizations and payment services:

  • Raiffeisen Bank, (JSC);
  • Bank VTB 24, (PJSC);
  • Bank "Russian Standard", (JSC);
  • ALFA-BANK, (JSC);
  • Yandex.Money, (LLC);
  • MTS-Bank, (PJSC).


According to the press service of Samsung, later the Samsung Pay payment system will support bank cards of other Russian banks. At the moment, it is possible to use only MasterCard bank cards, support for Visa cards is expected in the near future, but Samsung has not yet provided detailed information on the timing.


How Samsung Pay works in Russia - security issues

If we talk very briefly about how Samsung Pay works, then the whole payment process is as follows: in order to make a transaction, you need to select a bank card connected to the Samsung Pay service on your smartphone, authorize (this will require a PIN code or your fingerprint), and then bring the smartphone closer to the payment terminal.


Users of the new payment system are wondering if it is safe samsung work Pay in Russia? This can be answered that the Samsung Pay payment system is endowed with three levels of protection for personal and banking information:

1. KNOX Secure Environment- Samsung KNOX is a built-in security system designed to protect your smartphone from malicious attacks. The system constantly monitors possible vulnerabilities in the smartphone. In the event of a threat to the smartphone, they have a high level of protection (they are encrypted) and are located in a separate secure container inside the Samsung KNOX. Before the card is registered, the KNOX secure environment checks the firmware of your smartphone.

If viruses are detected on your smartphone or unauthorized modification of the phone firmware, the card will not be registered. If a virus enters the smartphone, the Samsung Pay payment system will be blocked, and after that, accordingly, it will become impossible to use it.

Please note: If Root is found on Samsung smartphone Pay on the smartphone is completely blocked. You cannot use Samsung Pay on such a smartphone, even if you restore the original manufacturer settings.

2. Tokenization- the essence of this procedure is to replace real customer data (they include a bank card number) with virtual ones. When the card is activated for the Samsung Pay payment system, your smartphone will replace the real card number with special code, consisting of numbers, the so-called token, which is generated randomly.

3. PIN or fingerprint authorization- before doing any payment using the Samsung Pay payment system requires authorization. To do this, you need to swipe your finger on the phone or enter a PIN code for each payment. And even if trouble happens and the phone is lost, the criminals will not be able to pay for the purchase without your fingerprint or PIN code (it is known only to you).


A very positive moment for users is that the Samsung Pay system, in addition to NFC (Near field communication) contactless payment technology, supports and own technology Samsung MST (Magnetic Secure Transmission) contactless transactions, thanks to which the Samsung Pay service is compatible not only with NFC payment devices, but also with those payment terminals where you can pay for goods with a bank card using only a magnetic strip and a contact chip.

Thus You can pay using Samsung Pay in almost any retail outlet in Russia, where there are terminals for accepting bank cards and not only with NFC technology, but also accepting cards with a magnetic stripe or a contact chip.

With all the conveniences of the payment Samsung Pay, today you will not always and everywhere be able to pay for purchases, for example, in terminals where the only way carrying out a transaction is placing the card in the card reader of the terminal (as in ATMs).


Owners of the following Samsung smartphones can make payments for goods and services at any time using Samsung Pay with a bank card linked to the service:

  • Samsung Galaxy A7 2016 (SM-A710F)
  • Samsung Galaxy A5 2016 (SM-A510F)
  • Samsung Galaxy S7 (SM-G930F)
  • Samsung Galaxy S6 edge+ (SM-G928F)
  • Samsung Galaxy S7 edge (SM-G935F)
  • Samsung Galaxy Note 5 (SM-N920C)

How to connect a bank card to Samsung Pay

To begin with, the user should make sure that your smartphone, your bank and your bank card supports Samsung Pay payment service. To do this, you need to go through the following steps:

  1. Install on your smartphone Android control and launch the Samsung Pay app;
  2. Click the "Start" button; Unlock the screen. To do this, enter the PIN code or swipe the screen (to read the fingerprint).
  3. If you decide to connect your first card to Samsung Pay, click on the card symbol. If a second or third card is added, click "Add";
  4. You can enter manually or take a photo. We press "Next". Accept the bank agreement and the agreement with the terms of use of the Samsung service;
  5. To confirm your registration, click on the "SMS" link. On phone number, which you indicated in the bank, you should receive a one-time code in SMS, which must be entered in the appropriate field and click "Send";
  6. Use the stylus or your finger to enter own signature and click on the "Done" link. This measure is necessary if the cashier in the store expresses a desire to compare the signature on the receipt with the signature on the card.

As a result, your card has been added and connected to Samsung Pay. Keep in mind that you can attach a maximum of 10 cards from various banks participating in the Samsung payment system to one Android smartphone.

Depending on what your bank or financial institution requires, you can add the same card to a certain amount of smartphones.

Statistics of the Samsung Pay payment system in Russia

Alfa-Bank published statistics on the operation of the Samsung Pay system in Russia in the very first month after the launch of the Korean payment service. According to AlfaBank, most transactions via Samsung Pay were made in Moscow and St. Petersburg (39.4% and 8.93%, respectively). In terms of the number of payments, the cities of Krasnodar, Novosibirsk, Nizhny Novgorod, Vladivostok, Tyumen, Kazan, Ufa and Yekaterinburg entered the top ten.

Supermarkets were the most popular in terms of the number of transactions through Samsung Pay - there, system users made 30.78% of the total number of purchases, followed by restaurants and cafes (18.68% of transactions) and clothing stores (12.06% of purchases).


During the first month of work with Samsung Pay, Alfa Bank customers made the most expensive purchase in Ufa in a store household appliances in the amount of 81,000 rubles.