MTS Key Account Center. How to connect the MTS corporate tariff

MTS offers a unique offer to public and private enterprises - MTS corporate tariffs. The advantages of such tariff plans are undoubted: non-charged calls between the owners of the package, advantageous long-distance calls, similar numbers and a number of advantageous services. You can connect the selected package only in the MTS salon with the obligatory provision of the requested documents. It remains to choose what suits: a tariff with subscription fee or without it.

How to connect a tariff plan with a subscription payment

For legal entities, a corporate tariff is provided. Smart business» in various variations: Start, M, L, XL. More details about each tariff plan are described below.

Organizations with a small number of employees immediately paid attention to the Smart Business Start tariff, which is no coincidence, since its main advantage is free communication between employees within their region. In addition to unlimited calls, MTS corporate communication gives:

If you connect the "Smart Business L" tariff, you can use:

When attracting new customers, "beautiful" phone numbers are offered as a thank you.

In case of choosing an XL-size tariff, new opportunities open up for subscribers:

Payment - 1,500 rubles per month. Detailed information on the service - http://www.corp.mts.ru.

Special offer mobile operator MTS - savings tariff "Smart Business Unlimited". With him you can feel like a truly free person, because great privileges are provided:

Payment - 3,500 rubles per month. The site http://www.corp.mts.ru will tell you about the details.

How to activate the MTS tariff from the "Smart Business" series?

Register in the personal account of the MTS client (http://login.mts.ru). Or call information Center subscriber support - 8 800 250 2000.

In addition to the popular line of tariff plans, the mobile operator MTS has released individual rates For corporate clients: "Business Connect", "Corporate individual", etc. Description of each is presented below.

"Business Connect"

Companies whose activities are connected with constant access to the global network through telesystems will definitely be interested in the Business Connect tariff without a subscription fee. When connected, you can use:

• various network options;
• economical traffic service packages when working with 3G and 4G.

If a SIM card is purchased together with a modem/router, the company gives 100 additional GB for daily use and 2 weeks of access to the global network in the country.

When calling, the per-minute payment will be:

• 3.2 p. - within the region to MTS clients;
• 3.6 p. - within the region to customers of other operators;
• 3.6 p. - to a landline phone;
• 4 p. – outside the region to MTS users;
• 12.9 p. – outside the region to users of other operators;
• 35 p. – to the CIS countries;
• 42 p. – to European countries;
• 63 p. - to other countries.

Sending an SMS will cost:

• 2.05 p. – within the region to MTS subscribers;
• 3.8 p. – within the region to customers of other operators;
• 5.25 p. - outside the country.

Sending one MMS - 9.9 rubles.

User fees global network will be:

• 1.5 p. – 1 MB of traffic throughout Russia.

On this moment there is a promotion - when purchasing the Business Connect kit and connecting the option to the Internet for future use, corporations are given the right to use additional options for free for 3 months, six months or even a year! In addition, the company gives all corporate clients the Second Memory cloud storage and Kaspersky antivirus or D. Web".

The "Internet for future use" option has different options:

• Mini for 500 rubles. – 7 GB;
• Maxi for 800 rubles – 15 GB for daytime and free use at night;
• Vip for 1200 rub. – 30 GB for daytime and free use at night;
• Top for 1 600 rubles – 50 GB;
• Premium for 2 400 rubles. - 100 GB.

To connect the additional option "Internet for future use", just type the following queries:

• * 111 * 160 # - Mini option;
• * 111 * 161 # - Maxi option;
• * 111 * 166 # - Vip option;
• * 111 * 387 # - Top option;
• * 111 * 372 # - Premium option.

The "Corporate Optimal" tariff does not provide for a monthly fee. One service package of the company will cost 800 rubles. The benefits are obvious:

• 0.07 rub. – between the owners of the package;
• 1.2 p. – within the region for MTS subscribers;
• 1.5 p. – within the region to another mobile communications;
• 2.25 p. – outside the region for MTS subscribers.

"Corporate Individual"

Tariff "Individual" - the most economical tariff no subscription fee as calls within corporate network cost 0 rubles! Other expenses:

• 0.4 p. - to MTS mobile numbers in your region;
• 1.19 p. - to mobile numbers of other operators.

"Corporate National"

The cost of one “Corporate National” service package is 900 rubles. For this amount are provided:

• 0.27 p. – between the owners of the package;
• $1.84 – to MTS numbers within the region;
• 2.3 p. - to other numbers cellular communication.

The tariff from MTS "Strategic" establishes a free universal connection between the owners of the package, 30 kopecks costs a call to non-corporate MTS numbers, 60 kopecks - to mobile numbers of other operators. When leaving the region, communication with an MTS subscriber will be 1 ruble, with another subscriber - 1.5 rub.

So, the ultimate goal of any organization is a large income from the activities of its enterprise. MTS will help increase revenue by reducing costs by offering a corporate line of tariff plans "Smart Business" with a subscription fee, which is extremely beneficial both for calls and when using the Internet, SMS package and minutes. Without a monthly fee, the mobile operator has released tariffs "Business Connect", "Corporate Individual", etc.

The mobile operator MTS takes care of its customers, therefore, if the subscriber has the slightest difficulty or question, qualified operators will come to the rescue Contact Center MTS. Comprehensive support for subscribers is provided around the clock, and you can call there absolutely free.

The MTS Help Center was created to advise clients on such issues as: choosing the best tariff and additional services, settings mobile internet, control of spent funds and remaining minutes, management of certain services, as well as many others. Also, in the event of a force majeure situation, for example, the loss of a SIM card, the client needs operator support. In this regard, we recommend that you remember the number of the Call Center, but it is better to write it down on your phone.

However, operator support may be needed in different situations. IN this review tells which of the MTS technical assistance numbers you need to know depending on your case. So:

• support service with mobile phone MTS
• support service from a stationary device
• support service from a mobile phone of another telecom operator
• support service if you are calling from roaming.

How to call the Help Center from an MTS mobile phone?

Quick phone number reference MTS indicated directly on the start envelope with a SIM card. The customer's guide also has full list all necessary numbers. But documents can be easily lost, so it's worth putting into your phone's memory a short number for customer support - 0890. This is the main number, it is more convenient to call it directly from your mobile phone.

Attention! This number is available in any region of Russia. Including roaming within the network. Remember that the number is 0890, free of charge and in case of any emergency situations during the trip, the MTS customer support service will provide assistance.

You will have to go through the voice menu before being connected to the helpdesk operator. However, answers to most questions appear already at this stage. The MTS answering machine contains many useful information, as well as talk about the new products offered by the company. If none of this was useful to you, then with the help of one key “0”, you will be switched to the operator. It happens that all specialists are busy, then the answering machine will report the waiting time for a personal conversation.

How to call the MTS Call Center with landline phone Or the phone of someone else's mobile operator?

If you can’t call directly from your cell phone, there is an analogue of a quick number - 0890, this is a long number - 8-800-250-08-90. It is possible to call him both from a stationary device and from a cell phone of another operator. This number is also free of charge when calling within Russia. The further menu completely corresponds to the number - 0890, so the quick connection button with the operator is the same - "0".

Note! For MTS corporate clients, there is a special subscriber service number - 8-800-250-08-90 from a stationary device. Or 0990 from mobile. The same rules apply for it, it is free on the territory of Russia.

How to call the MTS Help Center while roaming?

On trips, especially long ones, often the support of the operator is simply necessary. Therefore, the MTS customer support service should be easily accessible. As we wrote above, while roaming in any region of Russia, you can call the subscriber service by short number- 0890, or by long - 8-800-250-08-90. It is absolutely free for customers.

Keep in mind if you are traveling in Ukraine, Uzbekistan or Belarus, and the SIM card is registered with the local MTS. In this case, the number - 0890, will also be available and just as free as in the "native" network.

It is important to know the number by which support is provided if it is needed abroad, in roaming, national or international. This number is +7-495-766-01-66. Be sure to dial the correct number when international call you must first dial +7 instead of eight.

Keep in mind that this number is paid in roaming, its price corresponds to the cost of a minute of a call to a landline phone number. But still, sometimes, a call to the support service will save you from much more significant expenses.

There is also an alternative voice communication. You can also ask the operator a question through the MTS website by filling out a special form feedback. But unfortunately this method is not different high speed. It is also possible to send email to the address [email protected] . In any case, be aware that the MTS help service is not indifferent to the problems of its subscribers.

For efficient and high-quality service to its customers, the MTS operator offers round-the-clock assistance to subscribers. Now each user of mobile communication services will be able to contact the support center at any time to resolve individual issues. Customer service can be carried out through the user's personal account, email, by toll-free telephone numbers and at the offices of the operator's advisory services.

Contact MTS support

Easily!Very difficult!

After calling a subscriber on a toll-free support phone, the user is faced with a standard voice answering machine, which is designed to help with standard questions. Often, an experienced client can find the answer to their question by following automatic recommendations. However, some situations do not fit the voice support templates, and then the subscriber should contact the MTS operator number.

Video about the work of the MTS support service and the attitude of the operator towards its customers

Free MTS phone number for network subscribers

With a "live" MTS technical support employee by number 0890 can only be contacted from 8am to 10pm. This information is not available on the MTS website, be careful (details are in the video on the page a little higher. Look, I think it will be interesting to learn about MTS's attitude towards its customers). Call at night 8-800-250-08-90 .

• This number serves not only clients in Moscow and other regions of Russia, but also in Belarus, Ukraine and Uzbekistan on a single basis;
• For a quick connection with a consultant contact service the client needs to wait for the voice answering machine of the system to start working, and then press the numbers “2” and then “0” or “5” and then “0” from the keyboard of his mobile phone;
• If all consultants are busy, the subscriber will have to wait on the line for a free employee.

Free MTS phone number for customers of other networks and landline numbers

Special free line support 8-800-250-08-90 for calls from Moscow, Yekaterinburg, Novosibirsk and other regions of Russia.

• When connected to the support line, the user will hear the standard greeting phrases from the automatic voice menu;
• To quickly call a consultant, the client is recommended to dial the numbers "2" and then "0";
• Next, the user is asked to evaluate the quality of service of the support worker after the dialogue is completed;
• To evaluate the work of an employee, the client can press the key "1" or "0" to refuse the evaluation procedure;
• With full employment of all employees, the communication user will need to wait for a free specialist on the line.

MTS phone number for corporate clients

Free number MTS phone number for corporate clients: 8-800-250-0990 ;

All legal entities and companies using mobile network MTS in Moscow and other regions of Russia can use a special support line. The call can be made both from one of the corporate numbers, and from any other mobile or fixed number of the company. A call for consultations in the home region is available absolutely free of charge.

Free MTS phone in roaming

The international free line of support for subscribers of the MTS operator is available by number +7-495-766-01-66 ;

• The contact service number must be dialed only in the appropriate international format for roaming.
• A call to the number is relevant only for providing advice to users who are outside home region.
• The call is available from any mobile or landline phone in roaming.

Paid phone number of the MTS operator

An individual approach in helping and servicing all issues of private mobile clients is provided by a short number 09-90 ;

• This support line is serviced by the most highly qualified and experienced specialists of the operator's network.
• Any issues are resolved 24/7.
• The consultant's waiting time on the line does not exceed 30 seconds after the call is made.
• Calls to the preferred subscriber service line are charged according to the tariffs of the mobile communication company.

MTS is a popular mobile operator that operates not only in the territory Russian Federation. Experienced specialists of this organization are always ready to provide qualified assistance to each subscriber. To solve the maximum controversial situations, call center operators recommend visiting Main office MTS. There you will be able to provide all the services you are interested in. Each city has its own head office, but the federal office is located in Moscow.

The main office of MTS Russia is located in the capital - in the city of Moscow. You can find the branch at St. Marksistskaya, house 4. Here you will be provided with qualified assistance, consulted on the most difficult issues. In addition, in the central office:

1. They are able to pick up an attractive number with the most memorable combinations.
2. Financial issues are resolved here - the economists of the center are able to quickly resolve any controversial issues.
3. The office has a legal department, which also provides support to its subscribers.
4. The most complete list of mobile devices is presented at the MTS head office.

Experts will help you choose cellular telephone according to the required specifications. In this place, you will also be able to connect to high-speed Internet and provide other services you need. On the official website of MTS presented detailed diagram travel. There is a metro station nearby. There is a huge parking lot right next to the office.

Working mode

The operator's head office is open every day except Sunday. If necessary, you can be provided with qualified assistance if you call the service technical support. The central office itself operates according to the following mode of operation:

• From Monday to Friday - from 09.00 to 18.00.
• Saturday - from 09.00 to 16.00.

The use of corporate service packages from the mobile operator mts is quite profitable, since there are a lot of advantages compared to individuals. In addition, tariffs for corporate clients also include excellent conditions, as well as a number of additional options that can be connected to reduce the cost of communication. IN this material information will be provided on the merits of using corporate communication services.

It should be noted the main advantages of MTS for corporate clients:

1. Initially, such packages are allowed to connect several mobile numbers, you can start connection even with 1 phone number.
2. MTS corporate service implies constant, 24-hour work help desk. In addition, a slightly different phone number is provided for such subscribers than for individuals and it looks like 0990. A call to such a phone is free, and the connection is much faster.
3. Corporate clients are served at a certain level, namely, each person has his own separately assigned operator who can help and advise on any issue on mobile communications;
4. Corporate subscribers have the opportunity to choose their own convenient way to pay for communication services. For example, it is possible to pay in advance or on credit.
5. There is also a special service that allows you to customize your connected tariff, taking into account the requests and needs that corporation employees have.
6. A special discount system is provided from the MTS operator, thanks to which you can get benefits for services. It all depends on how often the connection is used and how many numbers are connected to the corporation.
7. It is possible to buy a phone or other equipment with a certain percentage of the discount.

How to become such a customer?

To enter the structure of corporate clients and become a member of the program, you must be:

1. A legal entity that is engaged in any field of activity;
2. Be a business or branch;
3. They are self-employed entrepreneurs.

In addition, the unified corporate service program allows customers to use the opportunity to automatically receive a similar status for branches or representative offices in different cities of Russia.

Before you connect tariff plan you need to know what package of documents is needed:

1. In the event that the subscriber is an individual entrepreneur, then you will need to have a passport and code, as well as documents on the field of activity.
2. If the subscriber is legal entity, then copies of the certificate with EGRIP records are needed, all the details of the company that are. In the event that the director of the company will be connected, then a document will be required that confirms the authority of the head and, of course, a passport and code. If a trusted person is connected, then a power of attorney and a passport are required.

Connection

In order to connect to the program and the conditions, the subscriber will need to go to any MTS branded communication salon, where there is a department for servicing VIP clients. It is important to have the entire package of documents, which is described above, with you. In addition, you can connect to a tariff plan and become part of a corporation using other methods:

1. You have to follow the link https://anketa.ssl.mts.ru/corp/magas/help/corp_client/connect/form/ and fill in the empty deadlines in order to be activated in the system. During the day after the submission of the questionnaire, an employee of the MTS will contact the client to confirm some of the data and switch to a new service.
2. You can also contact an employee of the company at the toll-free number 88002507850. This phone is intended only for calls to corporate clients.

Rates

Today, the main line of corporate tariffs called "Smart Business" is used. Among them there are 4 plans, which include subscription fee, as well as certain service packages, namely messages, traffic for surfing the net and minutes for chatting in home network and beyond.

Customers also have the opportunity to connect the ULTRA tariff, with which it will be possible to use mobile communications to the maximum, not only in Russia, but also abroad. This tariff includes 100 free minutes for calls outside the country. There are also plans specifically for using the Internet and others. It is recommended that you familiarize yourself with the list in more detail on the company's website or consult with an operator or a specialist in a communication salon.