Apple phone number. Apple's toll-free hotline number

Apple phone number.  Apple's toll-free hotline number
Apple phone number. Apple's toll-free hotline number

Apple has provided its users with convenient and prompt support service. Having any product from the company, you can dial support from your iPhone and ask a variety of questions: from the order of operation of certain keys and buttons to the order of settings of certain functions. You will also be able to learn about new properties of the company's products. You can also register your product, have your device repaired, or complain about poor service. The company is interested in ensuring that its customers always have convenient and high-quality equipment that can compete with other flagships, and therefore devotes the lion's share to servicing its consumers.

To contact a company representative, you can go to https://support.apple.com and directly contact a specialist via online chat. If it is convenient for you, you can leave your phone number and the operator will call you back at the appointed time. If you have several questions, the expert will readily answer everything and offer accessible solutions. The service is available to its clients at any time of the day in different countries.

Also, if you are in Russia, you can call a single toll-free number at any time hotline Apple in the Russian Federation: phone number 8 800 555 6734.

If you are a resident of Moscow or the Moscow region, then you can quickly get through to the multi-channel support phone number: 8 495 580 95 57 at the tariff applicable to your telephone operator.

Why do you need a hotline service?

By the way, if your Apple device is broken, you can submit a request for repair of your iPhone, iPad or Mac computer to the support service. A specialist will contact you as soon as possible to resolve your problem and help you contact an authorized apple center nearby. After all, one of the main principles of the company’s work is trust in it and user support.

If you are interested in information about Apple products and details of its purchase, as well as operating warranties, the Apple Online Store is at your service, where you can order and receive it at any time software, interesting accessories, necessary equipment. To purchase, you need to call the number 8–800–333–51–73, available from 9:00 to 21:00 on weekdays.

Apple has a wide network service centers all over the world and on all continents. So, by going to any company’s technical support website, you will find an interactive map of countries indicating addresses and phone numbers, chats for communication in the place where you are now. Support is provided by company specialists who will be able to communicate with you in a language you understand.

If you decide to call about a device problem, support will be provided faster if you first find serial number your device, as this will help optimally connect you with the right support specialist.

If the need arises, there is also a convenient online request for support, after which an expert will contact you.

What else can you find out from support?

At the support service, you can learn from specialists about additional service options, as well as find out whether your iPhone or tablet is still under warranty by first entering the serial number of the device. The AppleCare Protection Plan provides telephone technical support and additional service options. Apple.

The main feature of the AppleCare Protection Plan is that it provides additional rights for all users: additional service universal support, maintenance software product. A warranty on the hardware of the device can be obtained from the AppleCare Protection Plan for a period of up to 3 years, which in turn is cheaper than the cost of spare parts and payment for the work performed by experts who are authorized by Apple around the globe.

Under the AppleCare Protection Plan program, the following products are subject to service: MAC computers, modules random access memory, accessories, batteries, drives, AirPort4 devices.

Often clients call the service because they need help - they forgot iPhone password, iPad or iPod touch, and even worse when the device is locked.

If you have a problem, for example, you lost your iPhone, it was stolen from you, or you found someone else’s iPhone, in addition to contacting the police, you can report this to the service and technical support will help you block your data based on the iPhone serial number ID or find the owner of the smartphone. There you will also be told about the capabilities of the Find iPhone function for Apple devices.

There are only 11 service centers authorized by Apple in Moscow, but you will not find their addresses on the official website or in Yandex and Google searches. Of the 10 sites, only one will be truly official, although it will be indicated on all of them. “Secret” information can be revealed by an Apple technical support operator, and only after a ten-minute conversation, which is not very convenient.


Small dents, scratches, traces of tampering - all this is grounds to declare an Apple device out of warranty and bill for repairs, although a truly official service would accept the gadget under warranty. If the case is not under warranty, for example, a broken or flooded iPhone, then without your knowledge it is made under warranty. Then they hand it over to an authorized service for free repair or exchange for a new one, after which you pay for the “repairs”.

The saddest thing is that after a visit to a fake service center, they may refuse to service you under warranty at an official service center, since the gadget may be damaged after unqualified analysis.


  1. https://service-pro.ru/ m. Dmitrovskaya, st. Novodmitrovskaya, 1, bldg. 13 and metro station Vernadskogo prospekt, 37 Vernadskogo prospekt, building 2, Forum shopping center, 2nd floor
  2. http://deepapple.com/ M. Belorusskaya, 1st Yamskogo Polya St., 17 c.1.
  3. http://powerline.ru/ metro station Profsoyuznaya, Nakhimovsky prospect, 36
  4. https://brobrolab.ru m. Paveletskaya st. Derbenevskaya d. 1 and metro station Aeroport, Khodynsky blvd., 4. Shopping center "Aviapark", 4th floor, store "M.Video"
  5. http://www.mclabs.ru/ metro station Lubyanka, Novaya Ploshchad, no. 10 and metro station Varshavskaya, Chongarsky Blvd., no. 9
  6. http://www.modernservice.ru/ m. Begovaya, st. Begovaya, 7 and metro station Rechnoy Vokzal, Solnechnogorsky proezd, 11 and metro station Domodedovskaya, Generala Belova d.35, M.Video store
  7. http://cepco.ru/ metro station Preobrazhenskaya Square, Kolodezny Lane, building 3, building 25
  8. https://care.b2x.com/ru/ru m. Teatralnaya, st. Petrovka, 2 and metro station Lubyanka st. Nikolkaya, 10
  9. http://www.ymservice.ru/ m. Barrikadnaya, st. Sadovaya-Kudrinskaya, 20 and m. University, Lomonosovsky Prospekt, 25 bldg. 2 and m. Mayakovskaya, st. Tverskaya, 24 bldg.

Apple Company famous brand On the market mobile devices. They deliver quality products and provide a highly professional level of support to their customers.

The user relations department occupies a special place in the company. Let's tell you more about it.

Apple Contact Center

The company is international, which means it has its own representative office in each country, which is a completely autonomous unit and is capable of solving the problems of all citizens of the country.


Apple cares about its customers, so the contact center operates around the clock. Employees come on line in shifts to help solve user problems.

Alternative methods of communication

Information about others is available on the official Apple website telephone numbers. In the section responsible for support, numbers of all representative offices in the world are available.

The site visitor enters the address or postal code. Next, he selects the product on which he would like to receive information.


A map will be displayed on the screen indicating the nearest sales points and service centers. Addresses and opening hours will be provided.

For the convenience of users, the company uses a unique code for each user. It's called Apple ID. Linking is carried out after purchasing the first company device.

The client will need to register and link bank card to your account. This must be done to pay for a purchase in the Apple store.

In the future, when contacting the customer service department, the user will only need to voice his identifier. The system will recognize him and provide information about his devices.

This account name can be used to get into the private part of the Apple website.

Apple products, like no other devices, are accompanied by a powerful support service even after the sale. Users have access to an extensive network of service centers around the world, a huge application store (often free), various specialized communities, etc. What types of assistance can a consumer expect?

Guaranteed help

As for iPhone support, they are covered by free support technical service over the phone. It is provided for three months from the date of purchase of the phone (which is why it is important to keep the receipt and the original box). The service's assistance includes: support if difficulties arise with setting up, installing the system and applications, iPhone connections to other devices. These are more like consulting services, because... Users are provided with recommendations for troubleshooting the listed problems when using a new iPhone.

There are no restrictions on the number of calls - call at least ten times a day. So technical iPhone support

(and other devices) throughout Russia is available by calling 495-580-95-57. Calls and remote diagnostics are not paid for (during the above period after purchase).

Therefore, before contacting the service for advice, make sure that you still have the right to it. Follow the link to a special resource - checkcoverage.apple.com/ru. Before doing this, do not forget to look at the serial number of the phone. It can be found either on the packaging sticker or in the settings of the iPhone itself (in the device information section).

The conditions for providing free technical assistance by telephone indicate that telecom operators that are Apple partners can also provide customer consultation when selling iPhones through their network of stores. On the territory of the Russian Federation they support this service Beeline and Megafon. The company's attention to people with special needs deserves special praise. This provides special settings for communication with services for visually impaired people.

The American office even has a separate line specifically for users with hearing and vision problems.

Alternative escort

Another option for getting help is to contact the operator directly by calling the number in Russia: 8-800-333-5173 - customer support for the regional App Store.

Calls are accepted exclusively on weekdays - from 9.00 to 21.00. Here you will receive advice on the availability of the device you are interested in, its delivery period, you can place an order, etc. When, for some reason, you cannot make a call to specified number , you can use the technical service tips: https://getsupport.apple.com/. In a large list of topics you can find detailed description
the most common phone problems (as well as other Apple devices) and how to fix them. If there are no ways to solve your problem in the list, send a request to the support service. Try to state the essence in as much detail as possible so that the company’s specialists can quickly find out the reason and contact you as soon as possible. You can leave a request using the link: https://getsupport.apple.com/GetproductgroupList.action?locale=ru_RU, sending your contact information or phone number for details.

Communities

Do you speak English at a decent level? You can also visit the Apple Support Communities. In it, users discuss problems with their iPhone in real time with each other, share with others their findings on how to solve them, and consult with specialist company representatives. Here you can pick up a lot of useful tips and immediately put them into practice, without tedious correspondence with services. In the service, correspondence is divided into subsections (applications, Internet, camera, calls, etc.) to make it easier to find the information you need.

The information presented in the community will also be of interest to developers of hardware, applications or iPhone accessories. You can get a lot of ideas to improve its performance or make it more convenient to use.

A good assistant for Apple product user groups is appleusergroupresources.com. You can find like-minded people all over the world. Share the features of using iPhones in different parts of the world. And this is important, given some restrictions introduced at the state level in a number of countries (in the UAE, for example).

As you can see, it is not at all necessary to disconnect the phone number of service centers; there are many alternative options for identifying and fixing any iPhone problems. Therefore, even the end of the required three-month period is not a reason to be upset. Besides independent decision problems prompts the owner to learn more about how the iPhone works. A lot of useful characteristics are revealed that he did not even suspect about, and not that he actively used. In any case, visiting the above resources will benefit you.

If there are serious software glitches or manufacturing defects, and no advice helps, then you should definitely ask for help from professionals. And now you know where to turn.