Can I use the SIM card of my GSM operator (Beeline, MegaFon, MTS) to make calls on an Iridium satellite phone?

No. To date, Iridium has not entered into a single roaming agreement with any GSM operator in the world. In order to use the services satellite communications Iridium, you must purchase a minimum voucher (with SIM card) and activate it.

How can I find out how much credit is left on my Iridium SIM card?

SMS Send a blank message to number 2888. SMS message with information about the number of minutes remaining to standard directions will arrive within a few seconds. The service is free, sent and received messages are not charged. Voice call Call to toll free number 2888 (or +2888). Autoinformer on English language to standard directions will tell you the number of minutes remaining

. Speech intelligibility leaves much to be desired.

Through your service provider Contact your SIM card provider.

Can I connect to Iridium from you without buying a satellite phone?

Yes. You can connect to the network with your own Iridium satellite phone. In which regions of Russia may an Iridium satellite phone be the only means of communication with the outside world? Currently mobile communications GSM standard, as well as coverage

• satellite network
• Thuraya is not available in the following regions:
• northern regions of the Tyumen region;
• northern regions of the Tomsk region;
• northern regions of the Krasnoyarsk Territory;
• more than 90% of the territory of the Republic of Sakha (Yakutia);
• more than 90% of the territory of the Trans-Baikal Territory;
• more than 90% of the territory of the Amur region;
• more than 90% of the territory of the Far Eastern Territory (everything above latitude 50);
• areas of Primorsky Krai (everything above latitude 50); areas of the Sakhalin region (everything above latitude 50);;
• more than 90% of the territory
• Kamchatka region

Are there toll-free phone numbers to check Iridium satellite communications?

Yes, you can call a special test number +14807525105 from your satellite phone for free. Also calls to number 2888 (information about the number of minutes remaining to standard directions) are free.

Voice communication

How can I see my phone number on my SIM card?

Step 1 Press the Menu button until the Phone Book section appears, then press OK.

Step 2 Press the Menu button until the My Phone Number(s) section appears, then press OK. Step 3 Your phone number will be shown on the phone display. Step 4 Press and hold C to exit the menu.

If the My Phone Number(s) list is empty, then

phone numbers

have not been programmed into your SIM card. Contact your service provider for more information.

How can I call an Iridium satellite phone?

The call is made from Russia from a regular landline phone

With this method of dialing, the local telephone company issues an invoice for communication services from PJSC Rostelecom or another long-distance operator (preliminary selection of a long-distance operator). The actual location of the Iridium satellite phone does not matter.

• In this case, the dialing format will be as follows: 8‒954‒XXX‒XXXX.
• The call is made from Russia from a regular landline phone through an alternative long-distance operator
• The actual location of the Iridium satellite phone does not matter. In this case, the dialing format will be as follows:
• 8‒51‒954‒XXX‒XXXX - call via Beeline;
• 8‒52‒954‒XXX‒XXXX - call through CJSC TransTeleCom Company;

8‒53‒954‒XXX‒XXXX - call through Interregional TransitTelecom OJSC;

8‒54‒954‒XXX‒XXXX - call via Orange Business Services; 8‒55‒954‒XXX‒XXXX - call through OJSC Rostelecom. The call is made from a regular landline phone, outside the borders of Russia

• The actual location of the Iridium satellite phone does not matter. In this case, you should dial the service access code before the Iridium satellite phone number
• international communications
• (International Direct Dialing, IDD). In most countries of the world, the IDD code value is taken to be 00, but in some it may differ:
• 000‒7954‒XXX‒XXXX - in Kenya, Tanzania and Uganda;
• 0011‒7954‒XXX‒XXXX - in Australia;
• 005‒7954‒XXX‒XXXX - in Colombia;
• 119‒7954‒XXX‒XXXX - in Cuba;
• 009‒7954‒XXX‒XXXX - in Nigeria;
• 0‒7954‒XXX‒XXXX - in Samoa;
• 002‒7954‒XXX‒XXXX - in Taiwan;
• 990‒7954‒XXX‒XXXX - in Finland;
• 010‒7954‒XXX‒XXXX - in Japan;
• 00‒7954‒XXX‒XXXX - in England, Germany, France, the Czech Republic, Kyrgyzstan, Ukraine and most countries of the world.

The call is made from a mobile or other satellite phone

The actual location of the Iridium satellite phone does not matter. In this case, the dialing format will be as follows: +7954XXXXXXX.

There are special free test numbers that allow you to check traffic throughput international codes Iridium +8816 and +8817: +881631110006 and +881731110007.

How should I make calls from my Iridium satellite phone?

The actual location of the Iridium satellite phone does not matter. Before calling the telephone number, dial the international access code (IDD) 00, for example:

• 007383XXXXXXX - to call Novosibirsk;
• 007903XXXXXXX - to call a mobile phone (to Russia);
• 007954XXXXXXX - to call another satellite phone Russia;
• 0088216XXXXXXXX - to call Thuraya satellite phone (global);
• 008816XXXXXXXX - to call another Iridium satellite phone;
• 00870XXXXXXXXXX - to call an Inmarsat satellite phone;

The typing is carried out without spaces. On the Iridium 9555 satellite phone, the prefix + may be dialed instead of the IDD 00 code.

What do the messages on my phone display mean?

Blocked The number of attempts to enter the PUK code has been exhausted. You should contact your service provider.

Blocked, Contact Your Supplier Please contact your service provider immediately.

Check Card This message means that the SIM card was not inserted correctly into the phone or is damaged. Enter Phone Unlock Code Your phone has been locked since last use, enter the four-digit unlock code and press OK. Enter PIN Enter a 4-8 digit PIN code. If you have forgotten your PIN, you should contact your service provider.

Enter PUK Please contact your service provider to unlock your SIM card with a PUK code.

Insert Card Please turn off the power and check whether the SIM card is inserted correctly into your phone, then turn on the device again.

Registering Your phone is being registered on the network; after registration, the entry will change to Registered.

Rotate Antenna or Orient Antenna You will also hear a beep when these messages appear. You should extend the antenna and go out into the open.

Searching... The phone is trying to establish a connection to the satellite network.

What does the light indication on the phone mean?

Red and green flash alternately Incoming call. Flashing green Satellite is available, but the phone cannot register to the satellite network and you cannot make or receive calls. You may be in a limited coverage area and your region may not have service. tariff plan

. You should also check whether the SIM card is inserted correctly into the phone.

At the moment, no operator mobile communications In Russia and the CIS there are no contractual agreements allowing direct exchange of SMS messages.

Will I be able to send an SMS message to a Russian mobile phone subscriber (Beeline, MegaFon, MTS) from my Iridium satellite phone?

Yes, such a possibility exists.

How long does it take for a message to be delivered to an Iridium satellite phone?

The time it takes for a message to be delivered to an Iridium subscriber depends on the message size and routing time. In most cases, the message is delivered within 7 minutes. Almost all messages are delivered within 15 minutes.

What is the maximum length of a message to be sent?

The maximum message length is 160 Latin characters. If the size of the sent message exceeds 160 characters, it will be truncated.

Sending faxes

Can I send faxes using Iridium?

Using additional equipment Universal Communication Hub (UCH-100, UCH-250) from On-Go is possible. Additionally, if you want to receive faxes from landlines, you should become a subscriber to Iridium's On-Go service.

Data transfer

General issues

Are Iridium Data Services available on ships and aircraft?

Yes. Iridium Data Services are available on ships and aircraft, and are supported on all Iridium phones.

Are Iridium Data Services provided separately?

No. Iridium World Data Services (Dial-Up Data and Direct Internet Data) are currently available to all subscribers.

What operating systems should I use when using Iridium World Data Services?

Software Iridium is designed to work on Windows operating systems.

Can I receive text messages during data sessions?

Yes, you will be able to receive text messages during data sessions. The arrival of a message will be accompanied by a sound signal. The technology allows you not to interrupt the data transfer session.

Can I use Hyper Terminal with Iridium World Data Services?

Yes. With more detailed information you can find it in Mobile Terminated User's Guide.

Can I use an Iridium phone for data calls?

Yes. You must sign up for Iridium World Data Services through your service provider in advance.

I can't register on the Iridium network.

• Check if the SIM card is inserted into the phone.
• Make sure the antenna is fully extended and pointed at the sky. You must also be in an open area.
• Try rebooting your phone by turning it off/on.
• If the phone still does not register, try manual registration.

Is special equipment required to make a data call?

No. All you need is a satellite phone and a PC with the Iridium Data Kit software pre-installed, which comes on a CD.

Where can I get the latest versions of Iridium Data Kit software?

Iridium Data Kit software is available on our website.

Are there additional charges for Iridium World Data Services?

For more detailed information on prices, you can see the service tariffs section.

What is Short Burst Messaging?

Short Burst Messaging (SBM) is a packet data service similar to GPRS on GSM mobile networks.

What are the differences between Dial-Up Data and Direct Internet Data services?

Dial-Up Data and Direct Internet Data are dial-up services. The Dial-Up Data service allows you to directly connect to your own Internet Service Provider (ISP) or corporate network, while the Direct Internet Data service involves connecting to the Internet through an Iridium gateway.

What is the maximum speed that Iridium World Data Service can provide?

• Dial-Up Data - 2.4Kbps
• Direct Internet Data - 10Kbps

What types of Iridium World Data Service are currently available?

Dial-Up Data and Direct Internet Data.

Where can I use Iridium World Data Services?

Iridium World Data Services are provided globally.

Dial-Up

Can I use the Iridium Dial-Up Data Service on a Macintosh PC?

Iridium Dial-Up Data may operate in a Macintosh environment, but Iridium does not guarantee the level of compatibility or functionality of the software. To work with Iridium products, it is recommended to use Windows operating systems.

How can I connect my phone and computer using a USB interface?

Please refer to the following documentation: .

Direct Internet 3.0

Can I use the USB interface to connect to DI 3.0?

Yes. Please refer to the following documentation: Iridium Technical Advisory Options for connecting USB Computers to an ISU.

What equipment do I need to use the DI3.0 service?

You will need a satellite phone and a cable to connect to your PC.

How should I configure the software to work with the DI3.0 service?

If you are using the DI3.0 service using specialized equipment such as a marine kit, you should set up a telephone number remote access - 0079541070330 .

Can I use the DI3.0 service on a Macintosh PC?

No. Currently, the software required to operate the Iridium Direct Internet 3.0 service is only compatible with operating systems Windows family.

How much does the software required to work with the DI3.0 service cost?

The software is supplied free of charge.

What are the minimum system requirements for a computer to run DI3.0 software?

Minimum system requirements for PC:

• Pentium 200MHz (or newer);
• 64MB random access memory;
• 11MB of free hard disk space.

What are the prices for using the DI3.0 service?

The use of the DI3.0 service is charged according to the rates for data calls (see ISU - DIRECT INTERNET OR DIAL-UP).

Which phones can work with Direct Internet 3.0 service?

All Iridium phones support DI3.0 service.

I'm using the DI3.0 service and my connection keeps dropping, why is this happening?

The situation is typical for cases when the satellite phone is located indoors and the signal from the satellite is not available. You should move the device to a more open place, and also extend the antenna and point it towards the sky. The recommended signal reception level should be 4..5 divisions.

How to call from/to satellite phones

How to call from/to satellite phones

1. How to ring a Thuraya satellite phone?

You can call the Thuraya satellite phone from mobile phones connected to the largest mobile operators Megafon, MTS, Beeline, from a number of commercial telephone networks (CTS) and with the help of Rostelecom. You should check with your operator about the possibility of making calls to Thuraya using a telephone network. Call from telephone network public network (PSTN) is possible if Rostelecom is chosen as the long-distance operator and the contract is concluded for a private person.

The rule for dialing a Thuraya subscriber number when calling from cell phone.
+ 88216-<номер спутникового телефона>
The rule for dialing a Thuraya subscriber number when calling through Rostelecom.
8-10-88216-<номер спутникового телефона>

In the event that the Thuraya satellite phone has its own GSM installed SIM card, then the dialing rules will be no different from the rules for calling a cell phone.

2. How to make calls from a Thuraya satellite phone?

Dialing rules when calling from a Thuraya satellite phone
+ <код страны> <код города> <номер абонента> <0K>
Where<0K>- call button

3. How to call a GlobalStar satellite phone?

Call a Globalstar satellite phone connected to Russian Federation, you can either from a regular (PSTN) or from a mobile phone.
Rule for dialing a GlobalStar subscriber number when calling from the PSTN.

For telephone networks with pulse dialing:
8 <дождаться гудка> 954 <номер спутникового телефона ГлобалСтар>
for telephone networks with tone dialing:
8954 <номер спутникового телефона ГлобалСтар>
where 954 is the GlobalStar satellite network code

The rule for dialing a GlobalStar subscriber number when calling from mobile phones.
+954 <номер спутникового телефона ГлобалСтар>

If the GlobalStar satellite phone has its own GSM SIM card installed, then the dialing rules will be no different from the rules for calling a cell phone.

4. How to make calls from a Globalstar satellite phone (GlobalSatr)?

Dialing rules when calling from a GlobalStar satellite phone
+ <код страны> <код города> <номер абонента> <0K>
Where<0K>- call button

5. How to call an Iridium satellite phone?

You can call the Iridium satellite phone from phones connected to the cellular operators Megafon, MTS, Beeline, from a number of IP communication operators and using Rostelecom. The possibility of making calls to Iridium when using another provider should be checked with its subscriber service. You can make calls from the public switched telephone network (PSTN) if Rostelecom is selected as the long-distance operator and the contract is concluded for a private person.

The rule for dialing an Iridium subscriber number when calling from a cell phone.
+ 8816-<номер спутникового телефона>
The rule for dialing an Iridium subscriber number when calling through Rostelecom.
8-10-8816-<номер спутникового телефона>

6. How to make calls from an Iridium satellite phone?

Rules for dialing when calling from an Iridium satellite phone
When using 9500, 9505, and 9505A phones:
00 <код страны> <код города> <номер абонента> <0K>
When using phone 9555:
+ <код страны> <код города> <номер абонента> <0K>
Where<0K>- call button

Call from Iridium phone

From models 9500, 9505 and 9505A
00 [country code] [city code] [subscriber number]

From model 9555

Call from Thuraya phone

+ [country code] [city code] [subscriber number]

Call from GlobalStar phone

+ [country code] [city code] [subscriber number]

Call from Inmarsat phone

To a landline number:
[country code] [city code] [phone number] [#]

To another satellite:
[ 0 0 8 7 0] [Inmarsat satellite phone number] [#]

How to call a satellite phone

If your friend or relative is far from you in a sparsely populated area where regular telephone services are not available, this does not mean that you will necessarily have to worry about guessing, worrying and waiting for a call from him. If he has a satellite phone handy and you know his number, you can call him yourself!

First of all, find out the satellite operator. This is important both for accurately calculating the amount you will spend and for correct dialing from your device.

Call on satellite operator Iridium you can:
From city:
Dialing rules: 8(beep)-10–8816[Iridium satellite phone number]
From mobile:
Dialing rules: +8816[satellite phone number] (for example +881612345678).

Thuraya you can:
From landline: 8 10 88216 [Thuraya satellite phone number]
From mobile:
Dialing rules: +88216 [Thuraya satellite phone number]

Important!GSM SIM card
*Check your current prices local operators before the call.

Call a satellite operatorGlobalStar can:
From city:
- with pulse dialing: 8 [wait for dial tone] 954 [satellite phone number]
- with tone dialing: 8954 [GlobalStar satellite phone number] where 954 is the GlobalStar satellite network code.
From mobile: +954 [GlobalStar satellite phone number]

Important! If your phone has its own GSM SIM card, then the dialing rules will be no different from the rules for calling a regular cell phone.
*Check current prices with your local operators before calling.

Call a satellite operatorInmarsat you can:
From a landline: - wait for the beep - [satellite code] [ subscriber number Inmarsat phone]
From mobile: + [satellite code] [satellite phone number]

note, that quite recently it became possible to significantly save on calls to Inmarsat operator numbers (Inmarsat) viaSkype
To do this in Skype tariff list find Inmarsat

INMARSAT AERO ................................€ 4.000 € 4.600
INMARSAT B ....................................€ 1.800 € 2.070
INMARSAT BGAN. ...........................€ 1.800 € 2.070
INMARSAT BGAN HSD........................€ 4.000 € 4.600
INMARSAT B HSD ...........................€ 4.000 € 4.600
INMARSAT GAN/FLEET/SWIFT HSD ........€ 4.000 € 4.600
INMARSAT M .....................................€ 1.800€ 2.070
INMARSAT MINI M/GAN/FLEET/SWIFT ....€ 1.800 € 2.070

The most common INMARSAT BGAN costs approximately 2 euros per minute
*Be sure to check current prices from local operators before calling. The examples given are just a guide and not an exact latest information according to tariffs.

Most frequently asked questions:

1. How to call a Thuraya satellite phone?

You can call the Thuraya satellite phone from mobile phones connected to the largest mobile operators Megafon, MTS, Beeline, from a number of commercial telephone networks (CTN) and using Rostelecom. You should check with your operator about the possibility of making calls to Thuraya using a telephone network. You can call from the public switched telephone network (PSTN) if Rostelecom is selected as the long-distance operator and the contract is concluded for a private person.

The rule for dialing a Thuraya subscriber number when calling from a cell phone.

The rule for dialing a Thuraya subscriber number when calling through Rostelecom.

8-10-88216-xxxxxxx

If the Thuraya satellite phone has its own GSM SIM card installed, then the dialing rules will be no different from the rules for calling a cell phone.

2. How to make calls from a Thuraya satellite phone?

Dialing rules when calling from a Thuraya satellite phone

3. How to call a GlobalStar satellite phone?

You can call a Globalstar satellite phone connected in the Russian Federation from both a regular (PSTN) and a mobile phone.

Rule for dialing a GlobalStar subscriber number when calling from the PSTN.

for telephone networks with pulse dialing:
8954xxxxxx

for telephone networks with tone dialing:
8954xxxxxx

where 954 is the GlobalStar satellite network code

The rule for dialing a GlobalStar subscriber number when calling from mobile phones.

If the GlobalStar satellite phone has its own GSM SIM card installed, then the dialing rules will be no different from the rules for calling a cell phone.

4. How to make calls from a Globalstar satellite phone (GlobalSatr)?

Dialing rules when calling from a GlobalStar satellite phone

+ [country code] [city code or mobile network] [caller number] call button

5. How to call an Iridium satellite phone?

You can call the Iridium satellite phone from phones connected to the cellular operators Megafon, MTS, Beeline, from a number of IP communication operators and using Rostelecom. The possibility of making calls to Iridium when using another provider should be checked with its subscriber service. You can make calls from the public switched telephone network (PSTN) if Rostelecom is selected as the long-distance operator and the contract is concluded for a private person.

The rule for dialing an Iridium subscriber number when calling from a cell phone.

The rule for dialing an Iridium subscriber number when calling through Rostelecom.

8-10-8816-xxxxxx

6. How to make calls from an Iridium satellite phone?

Rules for dialing when calling from an Iridium satellite phone

When using 9500, 9505, and 9505A phones:

00 [country code] [city or mobile network code] [subscriber number] call button

When using a 9555 or Extreme 9575 phone:

+ [country code] [city or mobile network code] [subscriber number] call button

where is the call button

7. If your Iridium phone shows the wrong date and time (change of epochs)

If at one point your satellite phone Iridium (Iridium) 9555 or Extreme 9575 began to show an unclear date and time, and also refuse to make outgoing calls, perform a simple operation:

1. Dial *#99#2014051114235500#
2. Press the green button
3. Turn your phone off and on.

Everything should return to normal.